J Nails

I miss the days when you could go get a gel manicure and it last until you get your next manicure. I came here for the first time on Saturday for services. The pedicure and manicure went fine but by Monday the gel polish starting peeling off. By Tuesday I was able to peel them all off like stickers. So basically the gel polish lasted for 2 days. I just hate wasting money ;(

This location was a hit then it was a huge miss. I guess it all depends on who you allow to do your services. The second time on seven of my toenails the gel polish had not only bubbled up but it started peeling as if I had started to soak the gel off after online 1 day of wear. By the way the gel here is a $15 up charge. The inside is also very tight and uncomfortable, no decor just chairs the nail tech and you. Servicers are rushed to get you out fast almost like a chop shop. I most likely will not return.

I have come to this location on and off since 2008. Today was the last straw! I got my nails done yesterday(gel fill-in). Not even 24 hours later, 3 of my nails broke completely off. I went back when I got off of work, and sat for 30 minutes before being seen. Once I sat down, the nail tech said it would be a charge. As a long time customer, my nails should have been fixed free of charge. Instead the manager, Mary, was rude and nonchalant as she told me I had to pay $10 to get them fixed. This was a "so-called" discount as she stated they usually charge $5 per nail.She stated that she doesn't know what I do at home, so it was not going to be free. I told her I paid a $10 tip yesterday, and that should be taken into account. She walked away and said I could pay $10 or wait until he comes back to work. I was NOT going to wait longer or put up with the lack of customer service. It is clear that the materials used are not up to par. It is also apparent that customers are not valued. I would not suggest this location. I know it is convenient to people that live in this area, but we deserve better. We pay way too much on nails to put up with poor service and watered down products. I will be contacting the Better Business Bureau.

If I could give - Stars I would, I had stopped doing business with Nail Salons, and now I see why!!!!

Got my nails polished with Gel color and it chiped the same day, I go back to get fixed and had to wait 30 minutes for my Nail to look horrible.

I only go to 1 nail tech for my coffin shape gel nails his name is T and we've been consistent for 2 months (Orange nails are from March) blue nails are from April 1st and as of today May 6 I still have all my nails I just need a fill in

They always do a great job with my pedicure!!! I Love the way they polish as well!! I'm very picky about that!!!

I don't want you to be sad/disappointed like I was. Go elsewhere and leave with a smile on your face instead of a frown. I just bought a home in Fairburn and am still learning the area. I have not found a nail salon close to home and didn't feel like driving all the way to John's Creek this morning, so I decided to give this place a try.

I was extremely disappointed. Upon entry, I was neither greeted nor acknowledged. I had to approach one of the nail techs, sitting closest to the entrance, and say hello. She finally greeted me; I then told her I wanted a fill-in. She simply said "okay," and nothing more. I proceeded to ask her how long the wait would be and she very dismissively said "30 minutes."

Needless to say, I quickly called another nail salon and jetted out of that place. Customer service is just as important to me as quality of the actual service. It is the experience that counts and these amateurs need to learn that! I would never give my money to a business that refuses to treat a paying customer with basic hospitality and you shouldn't either.

I got my eyebrows done and this happened I think they used dirty razors I’m so upset